Last Mile Delivery

Av Trimble smartdelivery | Article | June 1, 2018

How Smart Routing Optimization can Improve ETA Precision

Customer expectations from e-commerce merchants have increased a lot, especially when it comes to delivery management. Customers want fast delivery, the ability to track and trace their products, be updated in real-time, and when the product will reach their doorstep.
Av Trimble smartdelivery | Article | May 24, 2018

Future of eCommerce: Will Local eCommerce Increase Compared to International eCommerce?

Did you know that almost every American has shopped online, at least once in their lives? It’s true. According to BigCommerce, a whopping 96 percent of Americans shop online, and most them prefer online shopping from eCommerce platforms rather than buying from physical stores.
Av Trimble smartdelivery | Article | April 26, 2018

How the Last Mile Delivery impacts customer experience

The consumers’ expectations about delivery performance underwent drastic changes during the last years. This includes free and fast delivery, flexible delivery choices, updated track and trace options, excellent packaging and more. What e-commerce merchants can do to further improve customer experience is to...
Av Mikael Wällstedt | Article | March 27, 2018

What can we learn from Jeff Bezos and his Amazon?

With a market share of 44% of the American e-commerce market in 2017, the founder, chairman and CEO of Amazon, Jeff Bezos, has dethroned Microsoft founder, Bill Gates, as one of the richest men in the world. This is not entirely surprising considering how fast his company has grown since it was founded.
Av Mikael Wällstedt | Article | February 10, 2017

Five ways to leverage Last Mile Delivery to optimize online shopping experience

How can delivery companies create customer experiences for products purchased online that are like, or even better than, purchases in shops over the counter? How do we know what the customer wants?